Baylor College of Medicine

Pager Services FAQs

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Answers to frequently asked questions about Pager Services.

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Does Baylor provide pagers?

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Yes.

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Does Baylor pay for pager service?

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No. pager charges are the responsibility of the department that the device is assigned to.

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How much does it cost if Baylor does not pay?

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Pager costs are based on the type of pager needed. Please see our pricing on the Pager Services page.

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Where can I find the user guide for my pager?

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User guides are available on the SPOK support page.

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How can I request a pager?

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Pagers can be requested by completing the online Customer Service Order Form.

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What is the processing time for a new pager?

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Generally, pagers can be processed in 2-3 business days.

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How long does it take to get my pager replaced?

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Replacements will be processed in 1 business day.

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I would like to return my pager. Do I have to give a disconnect notice?

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Yes. There is a 30-day disconnect notice when returning a pager.