SuccessFactors

• BCM IT Website
• BCM IT Software Catalog
• Access Success Factors support via the application

Turn employees into proactive learners with a learning management system purpose-built for engagement. SuccessFactors LMS takes training to a whole new level with machine learning-powered personalization, accessibility, and clear paths to career development.

• Curated training content can align with business goals. Offer courses and curricula to support organizational development, performance goals, as well as compliance needs.
• Personalization makes learning more effective. Employees receive personalized recommendations based on their goals, past training, and the learning of their peers.
• Mobility lets employees learn from anywhere. Learners can access course content on any device or download for offline use.
• Give learners control over their development. With the ability to search and filter training content, employees can create learning paths tied to their career and skill development goals.

Browser Support: Google Chrome is the recommended browser to use when accessing SuccessFactors. Other browsers may be used if third party cookie settings within the browser are enabled.

For Employees: (Faculty, Staff, Residents, Postdoctoral Fellows, Graduate Students)

• SuccessFactors Learning Management System
  • Access SuccessFactors LMS
  • Click on your "To-Do" and Select the "Take Courses"
  • All course(s) assigned will be listed here. Select the Course you wish to complete.
• SuccessFactors Password: SSO Password (Baylor Network Password)
• Non-BCM Location SuccessFactor Access: Multi-Factor Authentication is required.
• View Instructions to obtain Multi-Factor Authentication access on the BCM Intranet.

For Sponsored Guests: (Medical Students, Non-BCM employees, and Guests)

• SuccessFactors External Learner Learning Management System
  • Access SuccessFactors External Learner LMS
• SuccessFactors Password: You will be asked to provide the password when you log in.
  • If it is your first time logging in: Use BCMLMS01, the system will prompt you to create a new one.
  • If it is NOT your first time logging in: Enter your created password.
  • If you forget your password, please follow the instructions on the homepage to reset your password. If you get locked out of your account or continue to experience issues logging in, contact the IT-helpdesk at (713) 798-8737 or go the IT Portal at it.bcm.edu to create a ticket.
• Non-BCM Location SuccessFactor Access: Not Applicable

Note: Sponsored Guest Accounts (SGA) can take up to 72 hours to finalize. If you attempt to log in upon receiving your email, try again at a later time. If the 72 hour window has passed and you are still unable to log in, please reach out to learning@bcm.edu.

• Adding phone numbers to Success Factors for Teams and Cisco Integration - Knowledge Article
• Accessing SuccessFactors Learning - Knowledge Article
• SMS Token Setup for MFA - Knowledge Article

Quick Reference Guide: A Quick Reference Guide for accessing SuccessFactors and other courses can be found here.

Materials and resources for this area are being developed by the Office of Academic Technology: Education Technology. They will be added to this section as soon as they are ready. 

For general questions about the LMS Learning@bcm.edu. If you experience any issues, submit a ticket at sf-support@bcm.edu

For Wifi issues, send an email to: wi-fiissues@bcm.edu

Issues Accessing SuccessFactors: If you have issues accessing SuccessFactors or completing a learning course, contact the IT help desk at (713) 798-8737 or go the IT Portal at it.bcm.edu to create a ticket.

Quick Reference Guide: A Quick Reference Guide for accessing SuccessFactors and other courses is available.