Center for Professionalism


Nationally Recognized Recipient of the 2020 Alpha Omega Alpha Medical Honor Society Professionalism Award


What Is Professionalism?


Systematic knowledge and behaviors that establish respect and trust for a culture to support patient safety and collegiality.

In medicine, medical education and training, professionalism includes absolute integrity, awareness of the impact of one's behavior on patients, colleagues and coworkers. It includes clear, honest and timely communication, meticulous, compassionate and up-to-date care, with the highest priority given to the needs and interests of our patients.

In research, it includes absolute integrity and collegial and respectful relationships with colleagues and coworkers. It is respect and concern for the welfare of research subjects, both human and nonhuman, and manage any potential conflict or appearance of conflict of interest.


About the Center


Since 2013, the Center for Professionalism has made a positive impact at Baylor College of Medicine through programs that maintain and enhance a culture of professionalism by establishing a respectful and consistent approach to accountability.  

The center was established to create a culture of civility, compassion and connection through professionalism. The center has taken steps to maintain a compassionate medical environment with involvement of each of its various schools on multiple affiliate campuses. In addition, an advisory committee called the Professionalism Partners has been formed to serve as mission leaders to spearhead activities across the College. While developing excellent resources for education and support in professionalism, the center has created the Power of Professionalism Award (POP) to recognize individuals who exemplify outstanding competence and proficiency.

The center has been recognized for their efforts, being awarded the Josiah Macy Foundation Presidential Grant to fund the creation of a workshop to address empathy and teamwork among physicians and healthcare workers and the 2020 AOA Medical Honor Society Professionalism Award for best practices in Medical Professionalism Education. Dr. Ellen Friedman, the inaugural center director, has also been the recipient of the 2021 AMA Foundation Award for Leadership in Medical Ethics and Professionalism.

Moving forward, the Center for Professionalism works to extend professionalism programs into the curriculum of all the College’s schools, as well as in faculty recruitment and new hire orientations.



Our Services



  • Provide tools for personal and team growth
  • Promote collegiality and collaboration through increased professionalism college wide
  • Evaluate and remediate performance issues, patient dissatisfaction, and other behaviors that undermine a culture of safety, collegiality, or collaboration in a consistent and fair manner

Concern Resolution

Mini Grants

The center offers mini grants, between $300 and $1,000, to support innovative and unique small programs focused on professionalism. View details and application information.

Speakers Bureau

Ellen Friedman, M.D. is available to give lectures and presentations on professionalism for retreats, conferences, programs, grand rounds and more. Contact the center at or 713-798-4553.

Professionalism Platform

The Professionalism Platform is a new resource to facilitate professionalism education. Learn more.






Professionalism, mentorship and humanism are recognized and celebrated with Pop Awards, PEAR Awards, Love Awards and more.

Learn more

Facilitator’s Manual for a 60-Minute Workshop


'The Threads Among Us' video is designed to increase discussions about the ways in which healthcare professionals treat one another. A 60-minute workshop that accompanies the video is available for free.

View Video and Workshop

Contact Us


Ellen M. Friedman, M.D., FAAP, FACS
Director, Center for Professionalism
One Baylor Plaza, Suite 206A
Mail Stop: BCM165
Houston, Texas 77030
(713) 798-4553

Andrea Croft
Administrative Contact, Center for Professionalism
(713) 798-4553

Integrity Hotline: (855) 764-7292

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