Education

Center for Professionalism

Master
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Professionalism: Set of Attitudes and Behaviors that Create and Sustain Positive, Respectful and Trustworthy Relationships

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The Center for Professionalism is focused on creating a culture of civility, compassion and connection through heightened professionalism.

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About the Center

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Since 2013, the Center for Professionalism has made a positive impact at Baylor College of Medicine through programs that maintain and enhance a culture of professionalism by establishing a respectful and consistent approach to accountability.  

The center was established to create a culture of civility, compassion and connection through professionalism. The center has taken steps to maintain a compassionate medical environment with involvement of each of its various schools on multiple affiliate campuses. In addition, an advisory committee called the Professionalism Partners has been formed to serve as mission leaders to spearhead activities across the College. While developing excellent resources for education and support in professionalism, the center has created the Power of Professionalism Award (POP) to recognize individuals who exemplify outstanding competence and proficiency.

The center has been recognized for their efforts, being awarded the Josiah Macy Foundation Presidential Grant to fund the creation of a workshop to address empathy and teamwork among physicians and healthcare workers and the 2020 AOA Medical Honor Society Professionalism Award for best practices in Medical Professionalism Education. Dr. Ellen Friedman, the inaugural center director, has also been the recipient of the 2021 AMA Foundation Award for Leadership in Medical Ethics and Professionalism.

Moving forward, the Center for Professionalism works to extend professionalism programs into the curriculum of all the College’s schools, as well as in faculty recruitment and new hire orientations.

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Our Services

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Support 

  • Provide tools for personal and team growth
  • Promote collegiality and collaboration through increased professionalism college wide
  • Evaluate and remediate performance issues, patient dissatisfaction, and other behaviors that undermine a culture of safety, collegiality, or collaboration in a consistent and fair manner

Concern Resolution

Mini Grants

The center offers mini grants, between $300 and $1,000, to support innovative and unique small programs focused on professionalism. View details and application information.

Speakers Bureau

Ellen Friedman, M.D. is available to give lectures and presentations on professionalism for retreats, conferences, programs, grand rounds and more. Contact the center at ProfessionalismMatters@bcm.edu or (713) 98-4553.

Professionalism Platform

The Professionalism Platform is a new resource to facilitate professionalism education. Learn more.

Resources

Policies

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Awards

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Professionalism, mentorship and humanism are recognized and celebrated with Pop Awards, PEAR Awards, Love Awards and more.

Learn more
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Facilitator’s Manual for a 60-Minute Workshop

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'The Threads Among Us' video is designed to increase discussions about the ways in which healthcare professionals treat one another. A 60-minute workshop that accompanies the video is available for free.

View Video and Workshop
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Contact Us

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Center for Professionalism
One Baylor Plaza, Suite 206A
Mail Stop: BCM165
Houston, Texas 77030
ProfessionalismMatters@bcm.edu
(713) 798-4553

Ellen M. Friedman, M.D., FAAP, FACS
Director, Center for Professionalism

Kim-Lan Czelusta, M.D.
Associate Director, Center for Professionalism

Melissa Carbajal, M.D.
Assistant Director, Center for Professionalism

Andrea Croft
Administrative Contact, Center for Professionalism

Integrity Hotline: (855) 764-7292

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