Microsoft OneDrive

• BCM IT Website
• BCM IT Software Catalog
• Access Microsoft OneDrive support via the application or on the Microsoft OneDrive Support Page.

OneDrive is a convenient cloud storage solution if you use other Microsoft Office 365 apps, such as Exchange. With OneDrive you can:

• Access and edit your files on all your devices
• Keep your files protected in the cloud
• Share documents or photos and collaborate in Office
• Quickly organize and find things that matter
• Track history of a document, restore a previous version, and compare versions
• View and create files and folders and upload folders from your computer into your OneDrive space
• 250 GB - File upload limit. Applies to each individual file uploaded to Microsoft Teams Files tab, SharePoint document libraries, OneDrive folders. View more information about Limits
• For optimum performance, we recommend storing no more than 300,000 files in a single OneDrive or team site library. View more information about Limits
• Copying/Moving multiple files in a single operation has three requirements:
  • No more than 100 GB total file size
  • No more than 30,000 files
  • Each file must be less than 15 GB

Microsoft 365: Accessibility

Getting Started with Microsoft OneDrive - Knowledge Article

Requirements
OneDrive requires an active Microsoft account linked to your BCM account.

For the best experience on the OneDrive website, we recommend using the latest version of Edge, Chrome, Firefox, or Safari. Learn more about OneDrive systems requirements in the Microsoft Support page.

You can also sign up for a Personalized Coaching Session with the Information Technology Business Enablement Team

or

The Information Technology Business Enablement Team offers weekly coaching sessions on Microsoft Teams, Microsoft Enterprise Cloud Storage, Planner, OneNote, and other Microsoft products. These sessions are offered Tuesday at 9 a.m., Wednesday at 7 a.m., and Thursday at 1 p.m. Department and individual sessions are also available by appointment.

• Microsoft OneDrive FAQ - Knowledge Article
• Accessing Shared OneDrive Files - Knowledge Article
• Cloud Storage Online Training Resources - Knowledge Article
• BCM OneDrive Storage Quota Increase Request - Form

Feature Tutorials

• Create a File Request

Materials and resources for this area are being developed by the Office of Academic Technology: Education Technology. They will be added to this section as soon as they are ready. 

For issues, questions or concerns: Contact the BCM IT Help Desk.

BCM Help Desk
Support Line: 713-798-8737 
Web: https://it.bcm.edu

NOTE: If you have forgotten your password, contact the BCM Helpdesk at 713-798-8737 or visit https://password.bcm.edu.

For Wifi issues, send an email to: wi-fiissues@bcm.edu

If users get an Access Denied error message, the resolution is to click on the link below the error message and log in (using their BCM username and password).  [view screenshot]

The Office of Information Technology has completed the successful deployment of BCM’s new email (and OneDrive) encryption software! These advanced, yet seamless security controls offer a critical layer of protection for sensitive information in transit. As with most technical advancements, recipients of encrypted emails (or OneDrive documents) will experience a slight change. Click here for a brief video and user documentation created to assist you in providing support to the recipients of your encrypted emails.

Can faculty members still post links to videos/files saved in OneDrive to Blackboard? Yes, if the data is not sensitive, they can still use the Anyone sharing options.  Sharing of OneDrive files externally to “anyone with the link” is still possible, but not if the file contains sensitive information.  Users can still share with “specific people”, just not anonymously.

Do the changes apply to sensitive/PHI files only? Yes, the Anyone option will not be available if the file/folder contains sensitive information.

What is classified as sensitive?  Personal Health Information and Personally Identifiable Information. 

Refer to this announcement: Microsoft Email Encryption successfully deployed!

Determining where your files should go is an important aspect of file management at BCM. This guide should help you decide what would be the best option when saving and sharing your files within the Microsoft environment.

There are three main storage solutions that are offered by Microsoft available at BCM.

• Personal OneDrive Storage
• OneDrive Shared Libraries
• Teams Storage

For more information, go to the IT Service Now page.